Remote Support for Administrators - live e-learning

This course is designed for system/network administrators who want to learn how to configure and extend Remote Support for their unique environment. During the course, administrators will learn how to efficiently administer and configure Remote Support on an ongoing basis focusing on these learning objectives: Setting Remote Support up for Success, Establishing Security Policies, Mastering Support Options, Customizing the Customer Experience, and Optimizing Session Data Reporting and Archival. This course includes a hands-on lab with exercises for students to practice what they learn. This course is offered as a two-day on-site course, or as a virtual course delivered over 4 half days. Students who successfully complete this course are eligible to take the associated BeyondTrust Certification exam.