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Brother HL-L8360CDW - printer - color - laser

$18,405.99
Mfg # HLL8360CDW CDW # 4670567 | UNSPSC 43212105

Quick tech specs

  • L8360CDW
  • color
  • laser
  • 2400 x 600 dpi
  • capacity: 300 sheets
  • Printer
  • Duplex
  • A4/Legal
  • up to 33 ppm (mono) / up to 33 ppm (color)
  • USB 2.0, Gigabit LAN, Wi-Fi(n), USB host, NFC
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The Brother HL-L8360CDW color laser printer is ideal for offices and small workgroups with higher print volumes. Super high-yield 6,500-page replacement cartridges (approximate yield based on ISO/IEC 19798) deliver low cost, high-quality output. Print up to 33ppm (based on one-sided printing, change from default setting required) in black and color. 2.7" color Touchscreen display for easy navigation. Gigabit Ethernet/wireless networking. Duplex printing.
$18,405.99
Availability: In Stock
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Brother HL-L8360CDW - printer - color - laser

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Brother HL-L8360CDW - printer - color - laser is rated4.27 out of5 by191.
Rated 5 out of 5 by from Works greatAlthough it starts the first page a little slow, it is working really well and prints pages fast after that, duplex printing, and is easy to use.
Date published: 2020-12-07T00:00:00-05:00
Rated 5 out of 5 by from Like the wireless connectivityI like the printer but was a little disappointed that the customer service representative was not able to tell me that I didn’t need a cable. I love being able to connect to the printer without a cable but bought one because I wasn’t told about this feature.
Date published: 2020-12-05T00:00:00-05:00
Rated 5 out of 5 by from Great printer Little big in size but I love itIt’s a great printer I wish it was a little smaller
Date published: 2020-12-13T00:00:00-05:00
Rated 5 out of 5 by from Works greatIt is working as expected & the quality of prints is good. It scans well also
Date published: 2020-11-27T00:00:00-05:00
Rated 5 out of 5 by from Working great since Day 1I only print occasionally, but wanted a Color Laser Printer to get away from my troublesome Color Inkjet past. This unit is rock solid - no issues. It's also quieter than my previous HP B&W Laserjet when it spins up to print. Another bonus I discovered is that this printer does not drive my dog crazy like the old one did. I believe my old printer emitted "tones" that were aggravating to a dog's hearing, but the dog doesn't even notice this printer when it runs.
Date published: 2020-12-09T00:00:00-05:00
Rated 5 out of 5 by from Perfect for my needsWorks great. Quick and easy setup. Air prints, WiFi prints, front/back, nice color...all you’d need in a printer...con? A bit larger than the printer it replaced.
Date published: 2020-11-23T00:00:00-05:00
Rated 5 out of 5 by from not too good of qualityThe printing has many marks on each sheet of paper, as it is extremely difficult to clean the rollers properly. I have worked with your product support and they have help a great deal, but I know I will have to live with the poor quality with this printer.
Date published: 2020-12-22T00:00:00-05:00
Rated 5 out of 5 by from Good Reliable PrinterWe purchased this printer about 2 years ago and it is still performing like new. That's what we like about it, reliable. The printing is even, the color is great and the wifi works well.
Date published: 2020-12-24T00:00:00-05:00
Rated 5 out of 5 by from Print easyI love this periodic because it allowed me to print from any of my devices including my smart phone with no cable connection
Date published: 2020-12-27T00:00:00-05:00
Rated 5 out of 5 by from Very nice printerThis is a very good printer. I wish it had print current page and print darkness controls.The brother toners are the best, but the print is a little light for my taste. I wish I could make it darker
Date published: 2021-01-01T00:00:00-05:00
Rated 5 out of 5 by from Great printer, good valueThe printer unboxes on the medium to heavy side. Printer setup and connection is much easier than my black and white Brother laser. Print quality and speed meets my needs
Date published: 2020-11-17T00:00:00-05:00
Rated 5 out of 5 by from So far so good.Have printed about 50 sheets through it. Seems perfectly fine. Connects to my phone to print as well. I’ll give it a true test once I start printing my menus out.
Date published: 2020-11-14T00:00:00-05:00
Rated 5 out of 5 by from Easy to useI'm working from home now, and in need of a printer and fax. This product has definitely made my work much easier.
Date published: 2020-10-15T00:00:00-04:00
Rated 5 out of 5 by from It just worksShould have bought a Brother earlier. Have had Samsung and HP printers, they never really could connect wireless very well. The Brother just works. Always.
Date published: 2020-10-26T00:00:00-04:00
Rated 5 out of 5 by from Double-side printing & Wireless PrintingIt does what it should do, it does it well, and for a reasonable price. Being able to print directly from my phone is very convenient.
Date published: 2020-11-02T00:00:00-05:00
Rated 5 out of 5 by from I like brothersI have used brothers for many years for my laser printing, fast, great color. I use HP for ink, but brothers is best laser
Date published: 2020-10-21T00:00:00-04:00
Rated 5 out of 5 by from Easy SetupThis printer offer both wireless and wired connections. It also offers lots of setup features for admins without lots of complicated menus like HP and Canon. I would like to see the price of cartridges come down.
Date published: 2020-11-05T00:00:00-05:00
Rated 5 out of 5 by from Always work.My Samsung often requires reboot... My L3860CDW printer is always there. Only trouble is asking for a password for a firmware upgrade, claiming it is in the back and trust me, it is NOT ANYWHERE...
Date published: 2020-10-15T00:00:00-04:00
Rated 5 out of 5 by from very frustratingI consistently have to send the document to the printer multiple times before it will print. Sometimes I get an error message (oddly, it usually prints on the first try if I do get the error message. Attempted multiple times to get assistance from Brother only to be shunted to automated systems that had no clue what I was saying.
Date published: 2020-07-11T00:00:00-04:00
Rated 5 out of 5 by from Great Printer with Speed and featuresI got this printer a few months ago for a pretty good deal somewhere else and it's been nothing but great so far. the wireless has been great so far and the printing results have been great as well. Now the only thing with it is that at first when you are trying to hook up the Wireless, it's a bit of a hassle, a REAL HASSLE ACTUALLY but when you finally get it going, it's good. I would recommend this printer to anyone interested in a Wireless Laser Printer.
Date published: 2019-09-28T00:00:00-04:00
Rated 5 out of 5 by from Great small office machineThe color printer works well. I'm in a small home office and it is perfect for my needs. It is used mostly for the color and duplex printing, but not as the main printer, so usage is not as high as if it were the sole printer, but no doubt it would work well if it were.
Date published: 2019-10-07T00:00:00-04:00
Rated 5 out of 5 by from Can NOT scan or Print with this HL-L8360CDprinter.I understood that I could scan and copy with this printer. I just unpacked and connected a new HL-L8360CDW and can not find the scanner. I sat thru 25 minutes to ask a Brother chat and found out this unit can NOT scan or copy. Without those functions, this printer is worthless to me. I did not realize anyone still manufactured printers that would not scan or copy. So, I have made a big mistake going to Brother.
Date published: 2019-09-13T00:00:00-04:00
Rated 5 out of 5 by from Great features. Good priceIt is doing everything it was advertised for. Very happy with the purchase.
Date published: 2019-12-12T00:00:00-05:00
Rated 5 out of 5 by from Really a great value for the moneyI just started a new 2 year IT degree. I needed an inexpensive high quality printer for classes. Getting a great printer for a reasonable price was the key. I was actually surprised to see how much this printer offers for the money.I have had the printer for 3 month and have run about 2000 sheets with full color text and images on about 25% of the output. so far the images have been quite good. Our second printer is a HP PageWide Pro 477 dn. Typically the injkets do a slightly better printout with color images, but the Brother Laser does a far better job on printed material.I think I made a good choice so far with this printer.
Date published: 2019-12-09T00:00:00-05:00
Rated 5 out of 5 by from Useless for envelopesFine for standard document printing, color capabilities are good and as long as you're feeding from the internal tray all is well. The manual feed tray is VERY low-capacity and jams frequently, making mail merge operations a bit dicey. The biggest issue I've had, though, is printing envelopes: the printer simply runs too hot to print more than a few envelopes at a time. More than that, and the heat as the envelopes pass over the drum gets high enough to pre-seal all of them. I've had to reprint far too many large-batch envelope merges split into tiny batches, after throwing away hundreds of gummed-shut envelopes.Overall, if you're mostly printing on standard letter size multipurpose paper (or even letterhead, for the most part), it's fine. But potential buyers in an office environment should be aware that this model is more or less completely useless for doing any in-house mail operations because of the envelope issue.
Date published: 2020-01-08T00:00:00-05:00
Rated 5 out of 5 by from Great Printer But...REallly good quality printing, however, it almost always says it's offline and we can't get it to print. We have to physically go up to the printer, press the home button, and fool around with it until it will finally print. This is getting annoying, I would like a fix for this.
Date published: 2020-03-20T00:00:00-04:00
Rated 5 out of 5 by from ReviewWorks as expected. Sometimes drops WiFi connection tome laptop.
Date published: 2020-06-15T00:00:00-04:00
Rated 5 out of 5 by from Works well!This printer works well. It is not as good in color as the previous model that finally died.
Date published: 2020-06-23T00:00:00-04:00
Rated 5 out of 5 by from GOOD PRODUCTGood color print, including black and white, no blurring
Date published: 2020-06-23T00:00:00-04:00
Rated 5 out of 5 by from Ease of UseI purchased the Brother HL-L8360 to replace a long used ink jet printer. What a tremendous difference. Although a much larger foot print, well worth it. No changing of the multiple cartridges. I am a small business. Purchased additional trays for printing checks, stationery and plain paper without needing to remove each time needing to use. It's a pleasure. Printing is sharp. I called customer service one time when setting up with a question and spoke to an English speaking person who responded with an answer. Expect to have many years of trouble free usage.
Date published: 2019-07-13T00:00:00-04:00
Rated 5 out of 5 by from Good Little WorkhorseLove the fact that it can print double-sided - so great for saving paper! It's quiet, quick and produces great quality prints.
Date published: 2019-07-14T00:00:00-04:00
Rated 5 out of 5 by from Easy PeasyVery easy to set-up and to use. Color is accurate and it produces pages quickly. I had no problems with networking. I've had no problems with jams or paper feeding, even using the manual tray. I'm very happy so far.
Date published: 2019-08-14T00:00:00-04:00
Rated 5 out of 5 by from Works quickly, no fussAfter suffering with an inkjet printer for a few years, I'm really glad I bought this Brother printer. So far, it's always been available (no problem finding it on the network, the toner doesn't "expire", and the printer doesn't get clogged. There was a small color registration problem at first, but a quick calibration process fixed that, and everything just works now.
Date published: 2019-08-14T00:00:00-04:00
Rated 5 out of 5 by from Fast and easy color printing.The HL-L8360CDW works as advertised. Very professional looking output. The printing works fast for a color printer. Can easily handle the output I need.
Date published: 2019-09-08T00:00:00-04:00
Rated 5 out of 5 by from Printing envelopesDon't buy this if you expect to print envelopes; have had much better experience with HP for envelopes
Date published: 2020-04-16T00:00:00-04:00
Rated 5 out of 5 by from Fast, Efficient, & Great FeaturesI upgraded to this printer from the Brother HL-3170CDW, which is also a great printer. With Covid work from home and 2 adults, 3 children (one being highschooler, I wanted to upgrade to a faster, more efficient printer. I am very happy with the new printer and would highly recommend this for work from home/home school families.
Date published: 2020-08-21T00:00:00-04:00
Rated 5 out of 5 by from Great usefulnessThe printer is very large and takes up alot of space but not without merit. It is quick with amazing print quality. It is quick and seems to be problem free. I would really like to have a feature of a way to both copy and to scan as a home office computer.
Date published: 2020-09-30T00:00:00-04:00
Rated 5 out of 5 by from Reliable WorkhorseThis is my second Brother printer. The first b/w model has been running for about 20 years. Hopefully this one too.
Date published: 2020-09-24T00:00:00-04:00
Rated 5 out of 5 by from Brother Laser Printer HKK8360CDWI have owned many printer in the past. Anything HP I stay away from. I did have 2 Lexmarks but the last one the screen died and I could not get it serviced. This is my second Brother print. The first one is in my office in FL and this one is in my office in ME. Both of them are still working and were the easiest printer to set up on WIFI. since i use it for only printing office documents, the print quality is very good.
Date published: 2020-09-30T00:00:00-04:00
Rated 5 out of 5 by from Great PrinterTakes a while to warm up so the first copy is a little slow compared to my last printer. The Quality is excellent. I wish it copied as well, but it is still much better than my previous ink jet.
Date published: 2020-08-16T00:00:00-04:00
Rated 5 out of 5 by from Excellent print quality. Low toner usage.No problems since purchase. Not a heavy user but well worth the money.
Date published: 2020-07-23T00:00:00-04:00
Rated 5 out of 5 by from No "dry ink" with a laser printer....Excellent high volume printer. We may not print for a week or so and then need 50 copies...Does a great job at this -and NO DRY INK from a laser printer...
Date published: 2020-07-25T00:00:00-04:00
Rated 5 out of 5 by from Great Features! Nice compact size.I would highly recommend this printer. You get a lot with it, for the price.
Date published: 2020-08-01T00:00:00-04:00
Rated 5 out of 5 by from Works GreatIt does everything that I needed for my home based business.
Date published: 2020-07-24T00:00:00-04:00
Rated 5 out of 5 by from Does the job rightI'm not a heavy user, so after the ink cartridges on a printer dried up, I decided to get one of these. I've had a Brother laser printer for years and have been very satisfied with it, but it didn't do color or duplex. Now I have versitility for doing the job right.
Date published: 2020-10-08T00:00:00-04:00
Rated 5 out of 5 by from easy to useLove brother printers..easy to clear paper jam, easy to connect.
Date published: 2019-08-05T00:00:00-04:00
Rated 5 out of 5 by from Outstanding value, great printerUnbelievable quality for the price, page yield is incredible for the cost of the cartridges. Print quality is very good. I highly recommend this printer!
Date published: 2019-07-22T00:00:00-04:00
Rated 5 out of 5 by from Great printerWe needed another printer for the office and this is exactly what we needed.
Date published: 2018-03-14T00:00:00-04:00
Rated 5 out of 5 by from awesome color printingI love the quality of the colors. It's my first Brother printer and I'm amazed how the colors look true to life
Date published: 2019-04-22T00:00:00-04:00
Rated 5 out of 5 by from Wonderful PrintingThis is my third Brother product and it joins the other two as a great workhorse. The set-up was effortless and the output is excellent. The colors are crisp and the speed is outstanding. While I didn't buy it for its beauty, it is a nice addition to the office.
Date published: 2018-03-09T00:00:00-05:00
Rated 5 out of 5 by from Perfect with one exceptionI love this new speedy laser printer, but I didn't realize until too late that it does not scan. This is a big shortcoming, which means I had to buy a hand-held scanner to compensate. Yes, it's possible to take a photo with my phone, but not nearly as clean as a scan, or ready for editing. I'm a teacher who scans frequently--I'm sure a built-in scanner would not have been cost prohibitive with this printer. The pluses are this print does 2 sided color copying really fast and the ink is dry immediately. Super quiet too.
Date published: 2018-06-12T00:00:00-04:00
Rated 5 out of 5 by from Amazing and works wellFinally a laser color printer that is affordable and works very well.
Date published: 2018-07-06T00:00:00-04:00
Rated 5 out of 5 by from Long lasting printers work reliably and wellVery well built laser printers for business service have been long lasting and worked reliably in our home office environment giving fine print quality. Good prices.
Date published: 2018-11-29T00:00:00-05:00
Rated 5 out of 5 by from Good Color LaserGood quality printing and supplies are better priced. Second printer tray works well when we have to make color labels
Date published: 2018-02-05T00:00:00-05:00
Rated 5 out of 5 by from Average color printer.Average. Difficult to print in black and white. Less than average customer service.
Date published: 2019-06-08T00:00:00-04:00
Rated 5 out of 5 by from Great, when it will actually print...This printer has great print quality, the problem is I always have to shut it down and then turn it back on EVERY time I need to print something. I contacted customer service, who said it was my router. All of that equipment has been checked and restarted, but the problem remains. I am not happy at all with this printer!
Date published: 2018-06-29T00:00:00-04:00
Rated 5 out of 5 by from Great Printer!This printer is fantastic! Color is crisp on a multitude of paper surfaces. I could not be happier with it!
Date published: 2019-06-06T00:00:00-04:00
Rated 5 out of 5 by from Not the best I've ownedThe printer is certainly not the fastest laser printer I've owned and it has a bad habit of a stop and go when oprinting larger files. All pages have a "bend:" that is a bit annoying and makes it more diffiicult to bind them to gether in presentations.
Date published: 2019-07-08T00:00:00-04:00
Rated 5 out of 5 by from Office PrinterQuiet, easy to use, fast, with excellent results. We only had it for a week and are loving our new printer thus far!
Date published: 2018-01-31T00:00:00-05:00
Rated 5 out of 5 by from Great printer with only one negativeOverall I love this printer , prints clearly, the bluetooth feature is amazing. My only complaint is that I cannot set up the automatic ink cartridge shipments and the product info does not give clear instructions.
Date published: 2018-03-25T00:00:00-04:00
Rated 5 out of 5 by from It's functionalWe will start with my error not realizing this printer did not include a scan feature. My fault. I have spent hours trying to get the envelope print feature to work right. It still doesn't work right after updated drivers, etc. It is actually faster for me to hand write an envelope than to try to do a print. That, alone, makes this printer less than desirable in my book. All other print features seem to work fine.
Date published: 2018-02-26T00:00:00-05:00
Rated 5 out of 5 by from Better than ExpectedI received this product for free from Brother in exchange for my honest opinion/review of the product. Storage: I participated in a market research study for the Brother Business Color Laser Printer with Duplex Printing and Wireless Networking. I have been looking for a better printer for my business to replace the one I have been currently using. I wanted a printer that was efficient and able to handle my business needs while still not taking up too much space. This printer fits into the decor of my office and fits nicely on my desk without taking up too much space. I am happy with the size of the printer and the space it takes up.Assembly: The instructions were clear and the printer was very easy to assemble. I almost forgot to take the tape off of the toner but through the networking there is notification when you miss a step. It is easy to go back to the previous screen and correct what was missing after the tape and any other packing material has been corrected. The set up doesn`t take much time and is not hard to do.Stability: The printer is very stable. There is no fear of the printer falling over or becoming damaged. It is a very sturdy design and I like how easy it is to open and close the tray for the paper and for the toner. That is something that I have found not all printers have. It also stays put and does not move when you are using it. This is very important because when there are many tasks to do, you do not want to have to stop to secure the printer or check the drawer.Performance: I am very happy with this printers performance. The amount of time between sending a job to the printer and output is minimal. I hate having to wait for something to print and this printer reduces that time because of the speed of processing. The colors are bright and look nice and the black and grey is nice and bold. I have not seen any fading even after many uses. I really like that this printer has a duplex feature. The only down side that I see is that it would be nice if other features were offered. For example, I would like a scanning capability. To scan and email a document would be helpful even if it resulted in a higher price point. Another valuable feature would be to offer a faxing cabability. The price of this printer is high considering that it does not offer any special features other than the duplex printing. However, it is a very efficient printer and prints very well.
Date published: 2017-10-17T00:00:00-04:00
Rated 5 out of 5 by from TOO CUMBERSOMEit is very slow, very BIG, and you have to open the back to print envelopes, BAD Design.
Date published: 2018-04-05T00:00:00-04:00
Rated 5 out of 5 by from So far ... well pleased.Ease of set up and functionality are commiserate with the price. Have not had it long enough or used it enough to recommend on the basis of durability (has been an issue with other laser printers in the past). Prints clear and crisp, but not as fast as advertised.
Date published: 2019-05-20T00:00:00-04:00
Rated 5 out of 5 by from Very user friendlyI love that my brother TN431/433/436 series has a separate tray for running sign cards, envelopes, other paper styles - makes it so much easier.
Date published: 2018-11-01T00:00:00-04:00
Rated 5 out of 5 by from Problems with gray text. Duplexing slow.Printer seems well built and usually produces quality printed pages. Gray text is a problem though. The dithering pattern used to create gray text makes the edges of the characters fuzzy. Gray text does not look sharp. Other brands of printers do a much better job with gray text. Duplexing is an issue for me also. Duplex printing slows the printer down significantly; fewer pages per minute.
Date published: 2018-08-11T00:00:00-04:00
Rated 5 out of 5 by from Fast, Professional Grade Color PrintingI received this product for free from Brother in exchange for my honest opinion/review of the product. This is a quite large printer and it is as heavy as it is big. It is office quality but small enough you could easily use in a home office as well. The ease of setting it up is so fast, you`ll be ready to print in no time and you won`t spend a lot of time pouring over instructions, it`s that simple. What I love is the professional quality pages that pop out at record breaking speed for a printer this size and price. The pages were bright, with no skipped print areas. It was also quiet while printing. What I don`t love is that it doesn`t have a fax component to the machine. If it had that it would be the ultimate printer. If you want a hard working, professional grade printer, this is all that and more with the quiet, fast output.
Date published: 2017-10-25T00:00:00-04:00
Rated 5 out of 5 by from easy to setupPrinter works very well, however, the wireless has to be reset just about every time I want to print something. The computer will say Brother is offline. I can reset the link and then it prints just fine, it just doesnt hold the link very well
Date published: 2019-04-08T00:00:00-04:00
Rated 5 out of 5 by from GoodGood product. But Too bad it does not have a scanner.
Date published: 2019-02-10T00:00:00-05:00
Rated 5 out of 5 by from My new color laser PrinterMy old color laser printer died on me on duplex job I was trying to do. My research landed me to this one. Setting this unit up was easy on my home network. Printing from local system was breeze, I installed the app on my phone now I can check the printer status as well as printing directly from phone. I even tried the duplex printing and envelope. Printing a picture on normal paper came out so good that someone thought to use it a normal photo picture. I think I am beginning to like that printer a lot.
Date published: 2019-02-07T00:00:00-05:00
Rated 5 out of 5 by from Awesome. Clean, crisp printing.We have alway used brother printers, it was time to upgrade for inkjet to laser. We decided on this model due to great Reviews and a great Black Friday sale. Needless to say, printer has out performed my expectations. Lines are very crisp, colors are very clean and bright and they are exactly the color I expected them to be. Overall printer is big,and toner is a bit on the pricey side. But nothing that would stop me from buying a great quality printer. We are moving offices here soon and we are going to pick up two more of these. Great product.
Date published: 2019-02-10T00:00:00-05:00
Rated 5 out of 5 by from SO cool! I can print from my phone!I received this product for free from Brother in exchange for my honest opinion/review of the product. I started off a little rocky. I had to purchase a new computer to use this printer. I needed one and this gave me the reason...So I finally got the printer, got it set up and then set up the printer. It all was much easier than I made it...once I got it all done, it was pretty easy. Printing from my phone was so easy. Nothing to attach, nothing to download on the computer. Just choose the picture, lay your phone on the printer, and viola here`s your picture. I did my oldest granddaughters first homecoming. It was awesome. I printed some basic documents, a fax cover page (because you can fax from your phone, too), a calendar with my teacher assignments, a one month curriculum for one of my classrooms. Everything printed great. The pictures were vibrant and precise. I had an old laser printer, but this is so easy and convenient. The one thing that struck me as interesting??? was the weight of this printer. It is much heaver than any of the last 3 or 4 printers. Most of my printers have been Dell, with a few HPs thrown in. Overall I think on a scale of 1 - 10 it would be a very high 9. Only because of the weight. I`m old and small...moving heavy stuff usually means getting one of my grandsons over. They are all teenagers or older. They think they have better things to do...
Date published: 2017-10-07T00:00:00-04:00
Rated 5 out of 5 by from Wonderful way to support a growing small business.I purchased my HL-L8360CDW last year when my older Brother multi-function printer died. This one is great! I purchased the additional paper tray and have one loaded with high-quality 28lb paper and the larger tray loaded with 20lb paper for everyday printing. In addition, I use the high capacity cartridges and enjoy the extra capacity and gaps between replacing.
Date published: 2018-12-26T00:00:00-05:00
Rated 5 out of 5 by from Review of HL-L8360CDW - Color Laser PrinterI received this product for free from Brother in exchange for my honest opinion/review of the product. I have a small, home based business and require a colour printer for making labels, stickers and other printed accessories for my products. This printer meets all the functionality needs that I require. It is able to handle envelopes and paper with different thicknesses from printer paper to card stock. It is able to handle labels and stickers (matte to glossy finish) with ease - an issue my current printer has difficulty with, as I have to constantly remove paper jams. The ink is vibrant and true to colour. The printer is rather large but the fact that it is wifi enabled means I can tuck it away in the office and use from anywhere in my house. With that said, I have had an issue with printing occasionally. Sometimes it will skip a line of ink in the lower 1/3 of the paper or will stretch out the image over a line or two. I`m not sure what is causing this (machine and ink are brand new). I tried to text with the online chat help desk at brother.com on multiple occasions but agents are always busy and not available. I`ll try emailing next. Overall, I love this printer, it`s functionality, ease of use and vibrancy of my printed products. I`d give it a 5/5 for my needs but until I get this periodic printing issue resolved, a 3/5.
Date published: 2017-10-13T00:00:00-04:00
Rated 5 out of 5 by from Can’t get the drum out!!I can’t get the drum out to replace the toner. Nor can I find anywhere to get help.
Date published: 2019-06-24T00:00:00-04:00
Rated 5 out of 5 by from Excellent color laser printerThis is an excellent laser printer - good quality. And I can print from my phone, laptop and desktop computer wirelessly - it's so nice!
Date published: 2017-08-13T00:00:00-04:00
Rated 5 out of 5 by from High Performance Printer in a Small PackageI received this product for free from Brother in exchange for my honest opinion/review of the product. OVERALL IMPRESSIONS / SET-UP: Great printer - very easy setup! Instructions included for wireless or wired set-up. I used the wireless set-up, and everyone in my area was easily able to find and print to the device from their laptop or desktop. Personal devices (iPhones and iPads in our case) also printed easily.PRINT QUALITY / FUNCTIONALITY: Clarity of documents are great. I`ve printed over 100 pages so far (90% in color), and it says that there is a significant amount of toner still remaining. That is a great sign, given that the initial supplies are usually smaller than the full size you buy as replacement cartridges. I do a lot of duplex printing, and this also works flawlessly.SIZE: Printer itself takes up a reasonable amount of space. We have one slightly smaller printer from HP, but it has a very small paper tray and is always running out of paper... a pain! Would sacrifice a bit of space for larger printing capacity.OTHER: My network had a hard time "seeing" the printer when I first set it up, but with the TCP/IP lookup, I was easily able to tell it where to "look." The touchpad screen is easy to use - very intuitive / no need to read the directions to figure out what you want to accomplish and execute!OVERALL: The Would definitely recommend this printer to anyone in the market for: Home or Small Office, Hiqh quality printer!
Date published: 2017-10-09T00:00:00-04:00
Rated 5 out of 5 by from Great for the Home OfficeI received this product for free from Brother in exchange for my honest opinion/review of the product. This printer is great for the home office. It prints quickly and reliably, produces high quality color prints, and best of all, it is super easy to connect to and start printing.I connected the printer to my office wifi and tried printing using several methods:-Windows 10 laptop: The printer was easily found as a network printer. Drivers installed automatically. -Google Chromebook: I had to add the printer as a "cloud printer" in my Google account, but after that printing worked fine.-Android device: Installed the Brother iPrint&Scan app and when connected to local wifi, could easily print pictures, documents and websites right off my phone.-Dropbox and Google Drive: Connected my accounts to the print services on the printer and could print documents directly from my accounts.Potential Cons: Replacement ink is REALLY expensive, with a replacement set costing half what the printer cost. Hopefully off-brand inks work fine.
Date published: 2017-10-10T00:00:00-04:00
Rated 5 out of 5 by from Jamming & speed issuesProduct speed is not true . Printed Avery labels and machine jammed several times and could not handle more that 3 copies at a time .
Date published: 2018-01-05T00:00:00-05:00
Rated 5 out of 5 by from Awesome Printer—and Even Better Customer Service!I've had this printer for over 6 months and am very happy I ordered it over an inkjet for use in small home business. It works great—fast, high quality printing, simple to setup, and easy to "air print" from our phones, iMacs, and laptop—but even beyond that, I'm thrilled with Brother for their exceptional customer service. When I used the wrong paper and damaged the fuser, they replaced the under-warranty printer at no cost to me. It was an easy process, and the result is a very happy customer. Because of that, I added a Brother Inkjet printer for my wife for general home use and photo printing, and it works great, too. Granted, exceptional customer service isn't always something that compels you to buy a product—but it's a huge difference maker if you ever actually have a problem.
Date published: 2018-12-09T00:00:00-05:00
Rated 5 out of 5 by from Great Print QualityThis printer offers great print quality for marketing materials. The prints come out crisp with vibrant color. The auto toner ordering is a plus as sometimes it can be difficult to attain how much toner is really left in the cartridge.
Date published: 2019-04-23T00:00:00-04:00
Rated 5 out of 5 by from Prints very well!!I have enjoyed my laser printer as it prints clear and in vibrant colors. You get just the right paper and you have a good product.
Date published: 2018-06-12T00:00:00-04:00
Rated 5 out of 5 by from Quiet and produces good quality printsi am very pleased so far with the printer and the quality of everything. I have not used the wireless feature yet but it is a great for what I need to do, need to read up to set up wireless to the router
Date published: 2018-12-14T00:00:00-05:00
Rated 5 out of 5 by from never worked properlyI had issues with duple printing since day-1, I had to look for the latest driver constantly and instal in my all my cpm[uters at home. Sometimes the driver installation process with fail 2-3 times then succeeding.
Date published: 2018-11-17T00:00:00-05:00
Rated 5 out of 5 by from Easy to Set Up & UseGreat Printer - was easy to setup and use - even the networking : Works well for our group of 10.
Date published: 2019-02-08T00:00:00-05:00
Rated 5 out of 5 by from Perfect for my needsAbsolutely worth every dime and the quality is outstanding
Date published: 2018-11-25T00:00:00-05:00
Rated 5 out of 5 by from Works well, easy setupWe have an HP 8550DN and was looking for some less expensive to take over some of the load from an aging piece of equipment. This is doing nicely. Would easily recommend it.
Date published: 2019-06-23T00:00:00-04:00
Rated 5 out of 5 by from Brother HL-L8360CDWI received this product for free from Brother in exchange for my honest opinion/review of the product. I`m very impressed with this product. It prints beautifully. The colors are very vibrant and they don`t smear when you touch them immediately after printing. It prints very quietly not loud which I like. Don`t want everyone knowing I`m printing all the time. It prints out quickly after warming up.My favorite feature of the printer is the touch pad. The way you can leave it lay or position it up. Very versatile. The paper tray, it holds more paper than others I have had. Also, when you add more paper it doesn`t seem to jam up as of yet. I didn`t over fill, just filled the paper completely up. The color of the pictures I was able to print. The details of the pictures printed were very clear and concise.The product instructions are very clear and easy to read and assemble. Although there wasn`t much assembly. Which made it very nice to set up and use. The booklet helped if I had any questions or concerns. I like having the book to refer to.The product compares in a much better way than what I have used. My previous printers haven`t had the ease of set up that this one has. This you just pretty much took out of the box. Other`s you have had to add things on. You had to run a lot of test pages to get what you want. With this I just opened it plugged it in, turned it on, downloaded the software and found a picture to print. The printed images are amazing the clarification, and detail you can see. I`ve no other printed that has that great of detail.This product meets and exceeds my expectations. I can`t get enough of printing and printing in color with this printer. Before, I didn`t print much color at home always went somewhere else if I needed to print in color. This saves me time and money by being able to do it from home.They only thing I would improve upon is how quickly it goes to sleep. Being able to print more quickly would be great. I sometimes need a few minutes in between prints and it seems a little slow getting started again. It`s not enough to give it a bad review just worth a mention. Also, the price of the refills could be a little more reasonable or maybe come in a more affordable package deal. It seems like a lot of money to pay and not enough prints.Overall I`m very impressed with this printer. The ease of use, the quality of the prints. The set up was very easy, downloading the software was also. Carrying it and taking it out of the box required two people. Definitely not a one person job. The size is okay a little big for my area, however, I like it a lot so not a big deal for me. This is a great product and I would buy again and recommend it to anyone looking for a color printer. The only downfall would be the price of the cartridge refills. If your able to get a lot of color prints from them then it`s a good deal.
Date published: 2017-10-17T00:00:00-04:00
Rated 5 out of 5 by from Sheet Label AWESOMEI'm mainly a seasonal user. May thru October I print out thousands of sheet labels. The straight thru paper path and the multi purpose tray make it a label makers dream. I use standard matte, glossy and polyester labels. My labels have verbage, graphics and photos in any combination and they come out clear and vibrant. I would rate it Excellent for labels and Good for Photo Quality. In this price range I have not found a color laser printer that can compare.
Date published: 2018-01-08T00:00:00-05:00
Rated 5 out of 5 by from VERY EASY SET-UPIt worked out of the box. I had no problems getting it on-line. Does what I need it to do. I just wish the consumables weren't so expensive. That is my complaint with every color printer.
Date published: 2019-06-26T00:00:00-04:00
Rated 5 out of 5 by from Replacement Printer:So far we're satisfied with this printer. We bought this one (color) to replace our old black & white Brother [because we were more than satisfied with it]. We have a "Mac" computer and had trouble setting it up. We contacted Brother customer service and they worked with us for about an hour and finally got us going. We use this for home use. Our only disappointment with this one is it doesn't have a copy option; which we thought it had when we ordered it.
Date published: 2017-10-14T00:00:00-04:00
Rated 5 out of 5 by from Love it!Clean, crisp copies. I am loving this printer. Professional capabilities.
Date published: 2018-10-21T00:00:00-04:00
Rated 5 out of 5 by from Great!I love this printer. It's fast and doesn't jam occasionally like my old printer.Also the laser printer cartridges don't need frequent replacement, so its easy on the maintenance.Only had it for 2 months but I'm already in love with it.
Date published: 2019-02-05T00:00:00-05:00
Rated 5 out of 5 by from Runs out of ink fastSo I’ve had my printer for a month now and I already had to replace the ink cartridges. The printer is slower than I would like but all in all it’s not that bad of a printer.
Date published: 2018-08-23T00:00:00-04:00
Rated 5 out of 5 by from Works SeamlesslyI have a family of 5. The one thing i look for is that a product works seamlessly. The last thing i want to do be is be the IT person for the house. Especially when i am not at home. So one of the most important features i look for is easy of use. If a product has the best bells and whistles, but it is difficult to work with on all the many devices in the house - i am not interested. This printer delivered the seamlessness and features i needed for my household.
Date published: 2019-06-29T00:00:00-04:00
Rated 5 out of 5 by from Brother HL-L8360CDW Business Color Laser Printe...I received this product for free from Brother in exchange for my honest opinion/review of the product. Let me start by saying: I would absolutely recommend this printer.My favorite feature is that it seems to respond well even when it is in "sleep" mode. This seems to be a common complaint for wireless printers. Our old printer requires us to "wake" it, shut it off, turn it on, and then press print quickly before it "sleeps" again. This printer responded much better AND we can print from our phones--printing email attachments is extremely easy and very handy. And by "responded better" I mean I have not had to wake it or do anything at all beyond press print!On receiving the printer our first impression was: This printer is the most well packaged printer I have ever unwrapped. Our second impression was: Setting up the printer was EASY and EXTREMELY fast. The printer warmed up quickly and I did not even need to check the directions to understand how to wirelessly connect the printer to our network. I did, however, still read the directions and they were clear and concise.As for the quality of the printing, I have no complaints and I do not know what else I would want it to do. The printing is quick and the double sided printing function works well. This printer absolutely meets my expectations and exceeds them. At this time I cannot think of anything I would like to see improved (and we`ve printed a lot in the past few weeks while testing this out. Honestly, the biggest thing is not having to get up and wake the printer. That was our biggest gripe about the former printer.
Date published: 2017-10-20T00:00:00-04:00
Rated 5 out of 5 by from Great print qualityI got this printer to make wedding labels on a shiny paper. The print is great and there is no smearing or drop out on the paper. The printer even has a setting for using inkjet paper instead of laser.
Date published: 2018-03-25T00:00:00-04:00
Rated 5 out of 5 by from So Far So GoodHad never owned a Brother printer but purchased this one based on the recommendation of a friend. The printer is now over 3 months old and it meets my expectations. Print quality is sharp, colors are great and it is quiet. Very satisfied at this point and hope to be for years.
Date published: 2018-04-08T00:00:00-04:00
Rated 5 out of 5 by from Great PrinterWe've been using Brother Printers and HP printers for years. I can say now that Brother is a true competitor and we love their printers including this one. If I had one suggestion for improvement only, it would be that I'd wish for a faster first page out.
Date published: 2018-12-22T00:00:00-05:00
Rated 5 out of 5 by from Great printerI received this product for free from Brother in exchange for my honest opinion/review of the product. I participated in a market research study and received this product. The quality of the printer is amazing and the print quality is superb! Unpacking and assembly of the printer was simple but thorough instructions were provided if needed. Downloading the software was quick and easy. Print options are amazing and cover all needs. It has the option to print double sided which is awesome too. My favorite thing about this printer is I can print right from my iPhone with no APP needed, simply use airdrop. This printer is way more than I have a need for and is out of my price range. Even if it was in my price range, replacement toner cartridge prices are ridiculous (even though I`m not sure the average number of prints you can get from each toner cartridge, I`m sure it`s quite a lot though).
Date published: 2017-10-11T00:00:00-04:00
Rated 5 out of 5 by from reliableI love my new printer. The duplex feature is a new feature for me. There are two things I would improve. 1 its a bit noisy, quieter would be nice, but not essential and 2) I know this is not a printer meant for photographs. I know that. But it would be lovely if I could print color photos a bit nicer than what this produces. Don't count on it for photo printing. It does print lovely colored graphs and text.
Date published: 2017-12-29T00:00:00-05:00
Rated 5 out of 5 by from Solid PerformaerI am using this printer in home office and found the assembly was ok, but not great. Some instructions for placement of the various components was a little sparse, but eventually the machine c/o was accomplished. Now the bad was trying to utilize this via WiFi, well I never did get it to lock on the network and stay there. Well fortunately for me, I had Ethernet available and all was well with the printer, I believe this printer is too be used on Ethernet only. Since getting it on the. Ethernet no issue with remote printing, or AirPrint with various IOS devices. It is a little more then needed but I had. It with ink jet printing. Now I only print a few copies a day, but sometimes manuals are printed and then it shines.
Date published: 2018-11-03T00:00:00-04:00
Rated 5 out of 5 by from Tons of features, a little difficult for MacExcellent B/W and color laser printer. Pros:-- Excellent print quality-- Easier to use than the Lexmark that this unit replaced-- Quiet-- Zero paper jams-- Easy to select 2 sided printingCons:-- Not as easy to use to print letterhead and labels as the Brother B/W laser printer that I had beforeHistory: I am a fairly heavy printer user. I had a workhorse Brother B/W laser printer that lasted three years before the repair costs exceeded the costs of buying a new printer. I replaced that Brother printer with a Lexmark. Its controls were counterintuitive, and I could not consistently figure out how to print single/double sided. Printing letterhead or labels involved multiple changes to the printer's settings. Fortunately for me, it broke after less than a year. I did my online research and bought this printer. I'm happy so far and believe that I will get 3 years out of this unit.
Date published: 2018-10-11T00:00:00-04:00
Rated 5 out of 5 by from DisappointedIt works good when it works. I downloaded the software and it connected. Everytime after it wouldn't recognize the printer and I had to delete and reload the software to use. I went down and purchased a cheap printer to use. I hope have this expensive one new Thursday doesn't work. Smh
Date published: 2018-04-28T00:00:00-04:00
Rated 5 out of 5 by from Happy So FarI have printed a few things with this printer since receiving it & so far am happy with it.
Date published: 2018-02-01T00:00:00-05:00
Rated 5 out of 5 by from Great image, terrible on TonerI should begin by saying that I am a fan of Brother printers, and have been using them for over 10 years. I've never been disappointed in the quality of the purchase I've made. We purchased this printer to do color printing for a small business. The images look great - on par with what I would often pay for at a professional printing company. Unfortunately the printer uses a massive amount of toner!!! We printed less than 250 color pages before we ran out of toner. Further, the cost of genuine toner is absurdly high (and off-brand is often incompatible). So, while this printer does a great job, it's convenience and value are completely lost in it's cost of use. Even in using toner-save mode, the printer used an extraordinary amount and at a sacrifice of quality. In the end, we've had to continue to use a professional printing service for even the smallest jobs. To make matters worse, the printer will not let you print in black and white if you are out of color toner. So if we run out of yellow, our entire operation has to shut down until we can replace it. In the end, it is a great printer, but it's limitations defeat the purpose of buying it. I'm a fan of brother printers, and this isn't my first laser printer from them. Unfortunately, this printer has not offered us the value that we have come to expect from the company. Until Brother finds a way to update these settings, we cannot recommend the product. (but hey, if they can fix it, it's a great choice otherwise)
Date published: 2017-08-23T00:00:00-04:00
Rated 5 out of 5 by from Good value, full feature, easy maintenanceThe value is exceptional. I was not expecting it, but duplex printing is great. I also like the ease of maintenance.
Date published: 2018-12-25T00:00:00-05:00
Rated 5 out of 5 by from Teriffic PrinterI love this printer. It's fast with excellent print quality. I particularly love the duplex feature which makes it very easy to print on both sides of the paper.
Date published: 2019-02-27T00:00:00-05:00
Rated 5 out of 5 by from so far...no problems!no problems yet, no problems yet, no problems yet!!!!
Date published: 2018-06-12T00:00:00-04:00
Rated 5 out of 5 by from like ItGood: Robust features, good print quality, good ppm, easy to setup, intuitively connect to WiFi, wifi printing Could use improvement: Color printing is good, although photo printing not as good as my Okidata 5500. Using vibrant high quality paper can hide it’s deficiencies. Keeping in mind laser printers are not known for the highest quality photo-color printing due to their lack of colors. Would by again: absolutely.
Date published: 2019-04-14T00:00:00-04:00
Rated 5 out of 5 by from Super SatisfiedI'm a recently retired graphic artist. For 25+ years I've had a near press-quality printer with tabloid and 2-sided capability that was superb for the color rendition I needed, so I am a little spoiled. Even in retirement, I wanted to have good color and resolution, just in case; I could live without tabloid size because the mockups I loved creating are a thing of the past....I researched options again and again for months and finally decided on this printer, which is incredibly less expensive than what I was using, and also very nicely smaller. Even for a technophobe like me, set up was easy and wifi worked as promised - no problems at all like those some other reviewers have related. The only negative I see is the cost of the toner (one replacement set is roughly the cost of the printer!, but so far I'm still on the original cartridges so I don't really know how that will play out. I do have some issues with 2-sided printing and have contacted customer support about this, but I think it is due to the old OS and software I'm using. (I haven't upgraded so that I can still amend old files my clients might request.) When I print from current online sources, the 2-sided feature works fine.Lastly, this printer is SO QUIET. I love that. I leave it on all the time so that others in the house can print from their devices. Even when it cranks up to print, it's quiet.
Date published: 2019-04-23T00:00:00-04:00
Rated 5 out of 5 by from Everything I needAs a low volume user who wanted color laser. No ink jet please. This machine fits the bill
Date published: 2017-11-25T00:00:00-05:00
Rated 5 out of 5 by from Its a glorious large color laser printer but...If you want to get an awesome great color laser printer that will not give you problems this is your printer. Its wireless and color is beautiful.But it is not a multi-function scanner, fax and printer and it has large footprint and is heavy!Takes a few too many seconds if asleep to wake up but it is pretty bullet proof! I’s buy it again if I needed to.
Date published: 2019-06-03T00:00:00-04:00
Rated 5 out of 5 by from Excellent in every wayThis is by far the best printer I have ever owned. There were a few struggles during the set up process but the support team did a great job of getting me up and running. The quality of the color printing is stunning. I printed a document from this printer and from my old printer and compared them. There was no comparison at all. I highly recommend this printer to anyone that wants to produce quality documentation.
Date published: 2017-10-26T00:00:00-04:00
Rated 5 out of 5 by from Not a good printerColors are off really bad. Also the paper curl is just not acceptable for me and my type of work. Had I noticed the reviews about both these problems, I would have not purchased this printer. I'll have to donate it to someone who can live with the curl.
Date published: 2019-01-06T00:00:00-05:00
Rated 5 out of 5 by from Easy to set up and usePrinter was way to set up and works great for all my needs.
Date published: 2019-05-17T00:00:00-04:00
Rated 5 out of 5 by from Main PrinterThis printer works as advertised. I would recommend it to anyone looking for a laser printer to be their primary printer for everyday needs. We've had it for less than a month but all signs indicate . that it will be a reliable, user friendly printer. I would caution anyone buying a Brother printer to be sure they are technically capable to handle any instellation problems. I had great difficulty getting one of my computers to recognize the printer. I contacted Apple via phone and went through all their trouble shooting processes and they could not resolve the issue. Their response was that there must be a problem with the printer even though I had another Apple computer connect via WiFi. I tried for several days to get in touch with a live body at Brother but was unable, there was no chat line and I unable to reach anyone live. Fortunately, after spend a lot of time going through their on line documentation I discovered an alternative meathod to get my computer to recognize the printer.
Date published: 2018-09-01T00:00:00-04:00
Rated 5 out of 5 by from Great printer with good paper capacityReplaced a Lexmark laser. Seems to be more stable and the toner is less expensive.
Date published: 2018-10-08T00:00:00-04:00
Rated 5 out of 5 by from Really nice printer to startrThis is my SECOND Brother Laser printer. The first, a HL-3170CDW, lasted about 1.5 years, including, of course MANY toner changes, and all drum replacements, as well. I expected this printer to AT LEAST last as long as a good inkjet printer, at least a couple of years. But, alas, no. So, hopefully not foolishly, I upgraded to the next eschalon of Brother printers, and, so far, so good.
Date published: 2017-11-30T00:00:00-05:00
Rated 5 out of 5 by from Very efficient and reliableI have absolutely no complaints with product or support. very pleased.
Date published: 2018-07-15T00:00:00-04:00
Rated 5 out of 5 by from Setup a painSwitching to Legal size paper took an act of congress. Color prints weren't as vibrant as expected.
Date published: 2017-08-23T00:00:00-04:00
Rated 5 out of 5 by from Very good printer.This printer replaced a Brother 3170 CDW which I was very pleased with. It does an excellent job and I have no regrets about the purchase. The only suggestion (thing I don't like is the necessity of opening the back panel and flipping the tabs down in order to print envelopes....not a major inconvenience, but awkward due to the placing of the printer on my desk.
Date published: 2019-04-29T00:00:00-04:00
Rated 5 out of 5 by from EnvelopesLike it, but the envelope feed is more complicated than it should be. You should just be able to open up the feed and put them through, but this one you open the back, put down the 2 pins on both sides, pull down the other side and only put 3 envelopes through. Doesn't tell you that in the guide. I had to google it and print out the envelope instructions.
Date published: 2018-03-28T00:00:00-04:00
Rated 5 out of 5 by from Great for the priceIt was easy to install and set up. Best of all it prints on both sides of the paper. I was't expecting that. And my wife loves the ability to print directly from her phone.
Date published: 2018-11-10T00:00:00-05:00
Rated 5 out of 5 by from Great Printer!I really like the features on this printer. I like the fact that you can print on a second type of paper without removing the main paper supply.The one thing that I would wish for is that it needs a larger memory and no add-on memory slot is available.
Date published: 2017-08-02T00:00:00-04:00
Rated 5 out of 5 by from Great value, good qualityGood image quality. Easy plug and play. Quick print speed. Works on Macs fine. AirPrint is nice touch.
Date published: 2018-10-12T00:00:00-04:00
Rated 5 out of 5 by from Speed and QualityExtremely satisfied with Speed and Quality, compared to Epson Injets.
Date published: 2018-06-12T00:00:00-04:00
Rated 5 out of 5 by from Brother Business Laser PrinterI received this product for free from Brother in exchange for my honest opinion/review of the product. Assembly: I was a bit surprised by the box size when new printer was delivered, concerned about the size of the printer and space needed to set up. After opening the box and unpacking, I found that the printer is very space-efficient. It takes the same amount of space as other non-business printers I have used. Complete set-up, from opening box to using took about 40 minutes. Two easy steps delayed set-up. The on-line registration kept telling us we were missing information and it took a while to figure out what that was. Secondly, we missed taking out one piece of shipping material that blocked us from inserting the drum unit.Use: The printer was immediately ready for use with no further instruction needed. The LCD screen shows exactly what is going on. I have not experienced any problems, but like the idea that things like paper jams will be shown right on the screen. Paper tray is extremely easy to refill, pull out drawer and add paper. Much easier to add paper than other copiers I have used.Impression: This is a high quality, easy to use printer. It produces professional copies with minimal effort. It looks clean and neat in my office space.
Date published: 2017-10-09T00:00:00-04:00
Rated 5 out of 5 by from running wellgood colors........now that is hardwired is printing a bit faster...Frustrated with the lag time when wireless. Need to monitor ink usage is and then will review if LIKE printer even more.........
Date published: 2018-10-09T00:00:00-04:00
Rated 5 out of 5 by from Amazing performanceI have probably purchased 15 printers over the course of my life and I have never had one that was so easy to setup. It basically installs itself. It’s fast. The color is great. We have since bought another machine just like it for our church.
Date published: 2019-03-22T00:00:00-04:00
Rated 5 out of 5 by from The printor is great!The printor is wonderful. It prints fast and has good graphics. I am so glad I got this. The delievery on the other hand was not great. I lowered the amount of stars because USPS had it for over a week before they told me it was too heavy and large to be delievered. I could have bought this same product from a store and found my own way to get it home
Date published: 2018-04-11T00:00:00-04:00
Rated 5 out of 5 by from Sharp Print and Ultra QuietAfter seeing mixed reviews about this product, I went ahead and decided to purchase it, knowing that everyone sees things differently. I am so glad I did! The print speed and quality of this printer is fantastic, and best of all, it's super quiet. I would highly recommend it for small / large business or home use.
Date published: 2018-11-04T00:00:00-04:00
Rated 5 out of 5 by from Can't get it installedPrinter is not recognized by computer. Have tried both wireless and USB cable but same results.
Date published: 2019-05-19T00:00:00-04:00
Rated 5 out of 5 by from Nice quality printing at a great priceThis printer exceeded my expectations and for that I am very happy. Reading other reviews makes me a little apprehensive about replacement toner, but I will cross that bridge when I come to it. Stiil, a quality printer at a great price.
Date published: 2019-05-16T00:00:00-04:00
Rated 5 out of 5 by from I’m so happy!This is such a fun and great quality printer. I admit, I miss having an all-in-one and was sorry it wouldn’t connect wirelessly, but I still love it.
Date published: 2018-12-11T00:00:00-05:00
Rated 5 out of 5 by from Beautiful, High Quality Printed OutputMy wife uses color to enhance her spreadsheets, for better understanding. I make technical presentation slides that often include color photographs, so we both benefit from a color laser printer. And we are both very happy with the results.
Date published: 2019-03-27T00:00:00-04:00
Rated 5 out of 5 by from Great Printer for the Price!I received this product for free from Brother in exchange for my honest opinion/review of the product. It`s incredibly fast and remarkably quiet....something I can appreciate since my office is small and it sits NOT far from me. The print/images are sharp and clear, it can hold up to 1000 sheets of paper and the toner cartridges print up to 6500 pages before you run out. It comes with both the color and black and white cartridges already installed. I`m fairly sure that for me, 6500 pages is going to last a long, long time. The one drawback I find immediately out of the box is that it does NOT scan/copy. For me, I just really prefer to have a scanner/copier as well built into my printer. For me it would have had added value for it to be a multi-function printer....just my opinion. I love the pull out paper drawer.....the paper is kept clean and nice and flat. My old printer left the paper exposed, and after a while would have a curve to it from always sitting in the feeder tray. No dirt or particles on my paper or falling into my printer! AWESOME!
Date published: 2018-02-01T00:00:00-05:00
Rated 5 out of 5 by from VERY DISAPPOINTED!This printer uses way too much toner, which is much higher than other toner I have used in your other printers. I will probably purchase another printer and discontinue using the HL8360CDW.
Date published: 2018-04-28T00:00:00-04:00
Rated 5 out of 5 by from Great printer!!We have not had one issue with this printer. The prints are clear and fast. The ink lasted a significant amount of time considering we print everyday.
Date published: 2018-10-06T00:00:00-04:00
Rated 5 out of 5 by from Great PrinterI bought this printer back in November 2017 but wound up having surgery and didn’t get it going until two or three weeks ago. The video on removing the tape holding all of the parts in place for shipping was helpful. The installation CD was pretty worthless probably because I prefer to use Windows 7, but I just went to the Brothers site and downloaded the right drivers and I was in business. Once I had the desktop going and the printer on, the laptop connected wirelessly when I ran the driver. I’m happy with the speed of warmup and the pages print quickly. The print quality is excellent. Overall, it is a good price at a very fair price. I haven’t tried printing from my iPad or iPhone yet.
Date published: 2018-03-24T00:00:00-04:00
Rated 5 out of 5 by from good list of features at a reasonable pricemy use so far has been limited, but I'm happy with the print quality, system operation and set up, and overall performance
Date published: 2019-04-29T00:00:00-04:00
Rated 5 out of 5 by from Outstanding replacement for my inkjetOutput is excellent. Very happy with the purchase of this product.
Date published: 2017-08-09T00:00:00-04:00
Rated 5 out of 5 by from HL-L8360CDW-Business Color Laser PrinterI received this product for free from Brother in exchange for my honest opinion/review of the product. This printer is amazing. Beautiful graphics along with beautiful color. Was so easy to use and is very fast. Had two compartments one for the paper and one for envelopes. Has several ink cartridges that come with it. A must have printer! If you are in the market for a new business printer this will be well worth it.
Date published: 2017-10-09T00:00:00-04:00
Rated 5 out of 5 by from Great Customer Service - Fast TurnaroundMy brand new printer all of a sudden stopped working (aka no power on a Thursday for absolutely no reason. I attempted a few troubleshooting steps on my end before calling in. Once I called in, I walked my tech through all the troubleshooting I completed. Which resulted in absolutely no power to the unit and a replacement was issued. Took 4 business days for printer to arrive (a bit inconvenient but I managed), called back and we got everything set up within minutes.
Date published: 2018-09-19T00:00:00-04:00
Rated 5 out of 5 by from Great PrinterThis is my second, or third, or 4th - not sure exactly how many - Brother printers I have owned. Brother is my go-to brand when shopping for replacement printers for my home office. As with the ones before it, this, too, is an outstanding printer and good value compared to the competition.
Date published: 2018-11-05T00:00:00-05:00
Rated 5 out of 5 by from Snatching Defeat from the Jaws of VictoryAt first it seemed like a great printer. Easy setup. Fast printing. The only annoyance was the page curl, which I could live with. But, then it started dropping parts of images and lines of text. After several calls to tech support, it became clear that there's a serious bug in the Mac printer drivers which renders the printer useless since you can't be sure when it will print the whole page and when it will leave gaps. So, I had to return it. Too bad. It had great potential.
Date published: 2018-02-07T00:00:00-05:00
Rated 5 out of 5 by from Commercial grade quality at consumer prices....As a small business we work our equipment hard. We have a hard-working Brother 8440 copier/scanner/printer purchased in 2005. Supplies and parts are still available. The Model 8360 color laser printer is right in line with the top level quality Brother has shown. Toner usage appears to be dramatically more economical than other brands. The quality is as expected from more expensive printers.
Date published: 2019-07-08T00:00:00-04:00
Rated 5 out of 5 by from Brother Business Color Laser Printer - WhiteI received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product as a result of participating in a market research study. It prints very quickly and the ink is very vivid. I struggled to print wirelessly with my old printer, but with this model it`s very simple. My favorite feature has to be how the ink is built in. I thoroughly enjoy not having to refill the ink, it saves time and money.The instructions were fairly easy to follow, and I was able to put it together in a relatively short amount of time. However, I had difficulty with the paper tray after I had assembled the printer and hurt my finger trying to pull the paper tray out. It`s very fast compared to other wireless printers. I`ve always found it difficult to get the printer to connect to a wireless device, but with this model connecting is very seamless and efficient.Overall it meets my quality expectations, but I am disappointed that it doesn`t have a copy feature. I feel for the price, you should definitely be able to copy as well. That`s an inconvenience that should definitely be addressed. The DVD also wasn`t a big help during set up because it wouldn`t load on my computer. Maybe my disc was defected, but I feel that`s something you shouldn`t have to worry about when purchasing a printer of this caliber.
Date published: 2017-10-08T00:00:00-04:00
Rated 5 out of 5 by from Very good print quality; reasonable priceThis printer produces high-quality pages at a good speed, and came at a good price for this class of device. After hearing about the alleged difficulty if installing wireless home-network printers, I was pleasantly surprised to find that the wireless installation was straightforward.
Date published: 2018-02-15T00:00:00-05:00
Rated 5 out of 5 by from It's Everything I Wanted, and More.Setup went far more easily than I had expected; it even connected to our wireless LAN without a hitch. The printer works wonderfully; it even handled without difficulty some sheets of membership cards on very heavy cardstock that had jammed in both of our other two printers. And it's very quiet! It sits right next to my desk, and I can be on the phone while it's printing and still hear everything clearly. I am very happy with this printer!
Date published: 2018-03-03T00:00:00-05:00
Rated 5 out of 5 by from Perfect for home officeFinally invested if a quality printer for home / home office. Very pleased
Date published: 2019-01-02T00:00:00-05:00
Rated 5 out of 5 by from An amiable printerI bought this printer because my new computer did not have a sluggish USB 2 connection, which the old printer needed. I found the wi-fi connection a vast improvement, because I had grown to accept but dislike the tangle of connections under and behind my desk, but also was enchanted by the brisk printing, the capacious storage for blank paper, and the excellent color vaues of this printer. I even prefer the curious sequence of (very quiet noises it makes as it prepares for and delivers its prints. I am, however, still confused by duplex printing, but no doubt I will sort it out if I spend enough time with the manual.
Date published: 2018-02-07T00:00:00-05:00
Rated 5 out of 5 by from Not sure just yetStill adjusting I believe. We really needed a copier/printer but management appears to want to keep this. In my humble opinion, it isnt very quick and when I put an envelope in to print, it wrinkles it all up and I need to be quick to grab it and undo the flap or it seals. Just the other day I put 4 checks in to print from Quickbooks and it jammed ruining 2 of the checks. Can you tell me if
Date published: 2018-07-16T00:00:00-04:00
Rated 5 out of 5 by from Very Efficient Printer!The HC-L8360CDW does a great and very efficient job for me every day in my office at work. Very simple to use and handles all my business needs. Also have two smaller models in my home for personal use. A great printing device!
Date published: 2019-01-03T00:00:00-05:00
Rated 5 out of 5 by from So far it has worked every time.This color printer replaced my old B&W printer that was long in service (over 10 years. It wouldn't always print, even after rebooting, eventually it would. Decided it had to go. After internet serches, I decided this color printer would meet my needs. So far it has worked, & others even appreciate the color over the B&W. Costs more, but worth it. The only exception would be if all of your printing was B&W even in color, then a dedicated B&W would be in order. So far this printer has been flawless.
Date published: 2019-03-06T00:00:00-05:00
Rated 5 out of 5 by from Excellent Printer!I was the technology director for a school district for many years and I bought Brother printers on several occasion. I have always appreciated Brother printers' performance and reliability. This new color printer is for my personal use in my home office. I am extremely happy with its performance so far. The printer was very easy to install on my home network. The only slight issue is that there is some paper curl when printing single sided output. Double sided print does not curl the paper. I have tried correcting this in the driver features without success. However, I consider this a minor issue. I am looking forward to several years of service with this printer.
Date published: 2018-02-04T00:00:00-05:00
Rated 5 out of 5 by from Worked great for a month now is unusableI used the printer to print flyers for my nonprofit. Now I keep getting an error message that there is no paper in the tray or that there is a paper jam
Date published: 2019-04-07T00:00:00-04:00
Rated 5 out of 5 by from Great PrinterI received this product for free from Brother in exchange for my honest opinion/review of the product. Product: I received the Brother HL-L8360CDW Business Color Laser Jet Printer a few days ago and after much use, I have to say I am happy with the product. I haven`t had anything other than smooth printing experience.Features:I love the duplex capability and the wireless ability. Duplexing saves paper and space in files. The wireless ability is great with all the mobile devices that can connect and print easily! Install: Installing this product was pretty simple. I did it myself and within 10 minutes i was printing using wireless feature. No cords hooking up to computer! Very easy. There was alot of security devices and tape you had to make sure you removed before printing but understand their need. The directions are somewhat clear as to where these are located but kinda hard to see, so i just looked for all teh colored plastic stuff and tape... figured it out. Comparison: I have typically used HP products and this one is very similar in features and style to the one i am used to. This one was about $100 cheaper with same features. I`d say they are very comparable. So if cost is an issue this may be a better option. Quality: As of a solid week or so use, i would say the product meets my expectations. I am hopeful that it continues over the next couple years of use :-) Improvements: The only improvement i would like to see and it may have it and i just didn`t see, is an option to save ink. I don`t think Laser Jets have this ability but that woudl be great as ink cartriages are not the cheapest item. I just wish they were less expensive to purchase new ink cartriages. Not a fan of that but that is consistent in all brands. Overall Impression: This is an item i would recommend. I don`t see a reason why you would not consider this product as a possible new printer or replacement to your other brands/models.
Date published: 2017-10-03T00:00:00-04:00
Rated 5 out of 5 by from Nice printerI received this product for free from Brother in exchange for my honest opinion/review of the product. I wouldn`t have been able to figure out how to put together on my one so my husband did for me. He had hard time getting printer to print at first so had to call number given for help. Once we got it to print, printed several things over the time we`ve had it. Printer great for black & white, color is ok but not vibrant. Wouldn`t use for picture printing. Love being able to do it wireless from the app on our phone.
Date published: 2017-10-14T00:00:00-04:00
Rated 5 out of 5 by from I love the duplex featureThis printer has great features, high quality print, fast printing and duplexing (which is my favorite.
Date published: 2019-05-21T00:00:00-04:00
Rated 5 out of 5 by from Inexpensive printer,good quality prints, promblemsThere are some design problems with this printer, and the frimware is seriously lacking
Date published: 2018-12-12T00:00:00-05:00
Rated 5 out of 5 by from Excellent quality printingI have to review the manual. Not sure how to print manually for labels, special papers and envelopes yet. Otherwise, GREAT wireless printer.
Date published: 2018-01-03T00:00:00-05:00
Rated 5 out of 5 by from Love the Wi Fi ConnectionI have a three story townhome and I love the fact that I can work on my laptop downstairs and print to the printer upstairs. So Convenient!
Date published: 2018-09-18T00:00:00-04:00
Rated 5 out of 5 by from Nice printer with one MAJOR FLAWI must admit that it is a very good printer. Fast, crisp clear print, great duplex ability, easy set up and use.HOWEVER.... it has one MAJOR FLAW. It can't be plugged into a UPS or Surge Protector power strip without an annoying 'alarm' being emitted."Tech" support claimed that's a low voltage warning... oop's. UPS output as measured at the outlet the printer was plugged into was 119 volts AC. Can't claim that's low voltage. Had the same issue with a surge protector power strip.Now, the company's fix is to plug it directly into a wall outlet. Fine, but now it's not protected against power surges from lightning hits or anything else even from miles away. I'm still waiting for the notice from tech support indicating they're working on a firmware fix, or indicating that Brother will assume ALL responsibility for the equipment due to a power surge....... maybe I should not hold my breath??My purchase recommendation for anyone is... Yes, with caveats.
Date published: 2018-02-05T00:00:00-05:00
Rated 5 out of 5 by from Outstanding ProductAfter using this product, It was very obvious that a tremendous amount of research went into Its' development. This machine is perhaps the best laser printer on the market. Thank you Brother for looking out for the consumer and caring. Next product will be Brother.
Date published: 2018-04-19T00:00:00-04:00
Rated 5 out of 5 by from Mostly satisfiedThe print quality is great and love the double sided printing. I don't like that I have to open the back panel to print labels and envelopes and then have to close it again. Also the envelopes wrinkle when they print and I haven't been able to resolve that issue.
Date published: 2018-07-22T00:00:00-04:00
Rated 5 out of 5 by from FABULOUS MACHINE FOR THE MONEY!Super easy to set up. It air printed from my mac right out of the box, but I had to install printer software to get full function. Color is good. It's not a speed demon parsing information, but the output is good and quick once it gets going. I am not fond of having to open the front and the back to print envelopes, but it's the best I've seen when it comes to printing #!0 envelopes jam-free. Economical on toners. The price was so low that I was positive it wouldn't come with toner cartridges, but it did! Great value for a home or small office printer. FYI I was raised in my family's 3rd gen printing company. I know printers.
Date published: 2022-02-10T00:00:00-05:00
Rated 5 out of 5 by from Works great.I am a notary and this printer, so far, works great. The only issue is I wish it was a scanner too.
Date published: 2021-10-07T00:00:00-04:00
Rated 5 out of 5 by from Very HappyThis printer has performed very well for all my tasks as a teacher.
Date published: 2022-02-24T00:00:00-05:00
Rated 5 out of 5 by from Fantastic Printer Hobbled by Poor WirelessThis is a great little printer that I would give a 5 star review to if it did not dedicated 2G network for connectivity. That alone with so many wireless routers using a single SSID for both 2G and 5G wireless networks. Even when I created a dedicated 2G network I found the wireless connectivity sporadic so I dropped it and now have a wired connection running across the floor of my office.Other than that, the duplex feature works great and is reliable. There is an accessory paper bin that accepts a full ream of paper and is reliable. The ability to easily change out toner as it runs out is very straightforward.And best of all is the print quality is very good ... particularly considering the price of the printer. But that seems to be the current trend is to keep prices for the equipment low and then make the profit on the consumables. I would very much recommend ... but there is definitely room for improvement.
Date published: 2022-03-03T00:00:00-05:00
Rated 5 out of 5 by from I really like the printerIt is a great printer one exception and it maybe on me in making an adjustment. I cannot accurately print on Avery sheet labels.
Date published: 2022-03-06T00:00:00-05:00
Rated 5 out of 5 by from EnvelopesWorks good except it won't print envelopes using the manual feed tray.
Date published: 2021-05-02T00:00:00-04:00
Rated 5 out of 5 by from The best yetI have been buying Brother printers for over 30 years and this is the best one yet. Compared to my last, similar, brother model this one does more, does it better, does it faster, and costs less. What's not to love?
Date published: 2021-01-06T00:00:00-05:00
Rated 5 out of 5 by from Perfect for what I needI needed a color laser printer that was fast and easy to use. This fit me perfectly.
Date published: 2021-01-20T00:00:00-05:00
Rated 5 out of 5 by from Easy Setup/UnboxingThe quality is definitely there with this one. If what your looking for is just a nice color printer that will last this is it. Brother products haven't failed me yet!
Date published: 2021-05-12T00:00:00-04:00
Rated 5 out of 5 by from do not serve the purposewe are still struggling with the Devices, because all the four computers cannot have access to printer. Thank you
Date published: 2021-01-18T00:00:00-05:00
Rated 5 out of 5 by from GmWork great I do not have any problem working perfect great,
Date published: 2021-06-26T00:00:00-04:00
Rated 5 out of 5 by from Great PrinterI have used an HP Office Jet for years with reasonable satisfaction, but this printer has worked better, faster, and thus far, with no paper jams. If this kind of service continues, I’ll be a Brother customer from here out
Date published: 2021-03-25T00:00:00-04:00
Rated 5 out of 5 by from Great product, great features, simple setup .It was easy to get this printer connected to my network and printing quickly. The toner saver and 600 dpi mode are great for color printing while saving money. The print speed is more than sufficient for home and small business use.
Date published: 2021-06-16T00:00:00-04:00
Rated 5 out of 5 by from Amazing!Brother always has excellent printers. I'm on my 3rd one after a few years (due to upgraded features and have no complaints. I've printed over 100,000 pages and it's still going strong!
Date published: 2021-06-22T00:00:00-04:00
Rated 5 out of 5 by from We’re Finally Wireless!Love the new brother printer! We bought this one to replace an older brother laser printer that had seen it’s fair share of use. Having the option to print directly from your phone, tablet, or laptop has been a great time saver. Print quality is exceptionally good.
Date published: 2021-06-11T00:00:00-04:00
Rated 5 out of 5 by from Reasonable price for good at-home featuresI really like this printer. I don't like inkjets because the ink dries out too quickly.This printer has good color quality and has good paper-handling features.
Date published: 2021-07-09T00:00:00-04:00
Rated 5 out of 5 by from Works smooth....Works smooth....all good.... Uses my old cartridges
Date published: 2021-01-22T00:00:00-05:00
Rated 5 out of 5 by from Good, fast, quiet printingThe printing in both color and black and white is very good. If you use the alternate load input it will always take that product first and you can't specify which paper source to use. I use the "manual" feed on the side for labels and have to manually load the label material before hitting print. Otherwise, great printer.
Date published: 2021-01-19T00:00:00-05:00
Rated 5 out of 5 by from Simple to set up, prints for agesAfter exclusively using traditional ink cartridges with printers at home, I decided to give laser printing a chance. I will never go back. This printer is easy to use and the print quantity is solid. I use it for my graduate classes and it is a must have. I don’t like reading papers all day on my pc. So I print most of what I study.
Date published: 2021-05-08T00:00:00-04:00
Rated 5 out of 5 by from Great Printer for Home Office!Great price, performance and quality. Easy set and connectivity. Just what I needed!
Date published: 2021-02-20T00:00:00-05:00
Rated 5 out of 5 by from Good Print Quality, Poor Life and SupportFirst off, my machine did pretty well for the price, when it was working. The interface is a bit clunky, but totally usable, and the utilities software for scanning/fax/etc. is pretty clunky also.Ultimately, I think it is junk because I managed to get 3000 pages out of it with a toner replacement, before quality began to go south. The machine was printing images that progressively got more faded. I was recommended to replace the toner again (not cheap by customer support in spite of the fact that it makes little sense that the first image would be good then subsequent images wouldn't be. So I spent the money on new toner, and experienced the same issue. After walking through this with customer support again, they told me they are unable to assist any further and that I should drive my printer to the nearest service center, which is 2.25 hours one way. The drums show to be ~90% and the toner is all new. I called the nearest service center and asking what the most common 3 problems each individually cost to fix, it turns out I would spend 70-90% of what a brand new printer costs (assuming it's one of those three). Thank goodness I just spent hundreds of dollars on toner for a machine that is not working.
Date published: 2021-08-31T00:00:00-04:00
Rated 5 out of 5 by from Fantastic printer with quality printThe best laser printer I've owned. Great features, wireless printing, quality products.
Date published: 2021-07-22T00:00:00-04:00
Rated 5 out of 5 by from Perfect Printer!Bought this last week from brothers website. Sales rep gave really good deal. Even though they say that delivery few days, it actually happens the next day(at least in Toronto). Really happy with the printer and support. It has many enterprise feature like secure print(Mac & Windows), etc. bit of overkill if you want to use it for home but it should last many years. Overall very happy with the purchase.
Date published: 2020-06-10T00:00:00-04:00
Rated 5 out of 5 by from GREAT PRINTER FOR A SMALL COMPANYJust replaced the same model with a new one. we have had this model for 3+ years. Wanted a back up so we bought a second one. The older one was reliable and provided quality printing for our consulting needs. No paper jams, no blurry printing. Very reliable.
Date published: 2020-08-26T00:00:00-04:00
Rated 5 out of 5 by from I do not recommend to buy this printer.The printer is reliable and good printing quality. But it has only wireless connection. If your file is big, it will take long time before printing. It should have wired connection port too.
Date published: 2020-06-07T00:00:00-04:00

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