Lenovo Services
Lenovo offers a comprehensive portfolio of cost-effective services that support and protect your investments through the full lifecycle of your Lenovo IT assets.
Lenovo Services & Software Solutions
Lenovo offers the expertise and services you need to accurately budget for IT expenses, deliver better service level agreements, generate improved end-user satisfaction and get the most out of your technology investment.
Unlock Everything as a Service
Lenovo TruScale’s as a service model represents a new way to access the full portfolio of proven Lenovo solutions with one point of accountability, one predictable monthly fee and the flexibility to meet evolving business and market conditions. With Lenovo’s program flexibility, you can choose the services that fit your needs today and seamlessly scale up or down as your needs change.
Lenovo TruScale Device as a Service (DaaS)
- Deploy just what you need and responsibly dispose of what you don’t.
- Achieve scalability in ways that traditional models can’t.
- Pay for the tech that’s needed, when you need it.
Lenovo TruScale Infrastructure as a Service (IaaS)
- All the power of the latest data centre hardware.
- A no-risk, no-surprise, pay-as-you-go model.
- A cloud-like experience with on-premises security and control, helping you leverage the right solutions, at the right time.
Explore Lenovo support and protection services
Lenovo understands IT needs to increase efficiency, reduce complexities and keep your end users up and running. Achieve maximum uptime and productivity with end-to-end Lenovo Services that support and protect your IT assets at every stage.
Premier Support Plus
- 24x7x365 hardware and software support
- Direct access to advanced technicians
- Unscripted solutions through phone, chat or email
- Next business day onsite and parts prioritization
After Point of Sale (APOS)
Lenovo After Point of Sale (APOS) Services offer the flexible tools and support options your business needs to manage risk, speed up repairs and reduce downtime. APOS helps you proactively protect your business continuity while saving money and avoiding unwelcome surprises.
- Protect your hardware from damage that’s not typically covered under standard warranties with Accidental Damage Protection
- Extend your warranty to minimize unplanned break/fix expenses
The Absolute Platform
Lenovo has partnered with Absolute to bring endpoint security and resilience to fortify your organization against external threats. All Lenovo devices have Absolute’s software embedded into the firmware before they leave the factory.
- Monitor device, data, application and user activity — anywhere, anytime
- Remediate endpoint security risk and self-heal critical security applications
- Remotely lock down rogue devices or at-risk data, on or off your network
- Neutralize threats and prove compliance
Lenovo and CDW
Together, CDW and Lenovo are redefining modern support solutions for a hybrid world.
Assessments
Taking an infrastructure health check assessment can identify cost-saving redundancies, support issues, an oversized environment and other potential issues as you look to re-evaluate your hybrid work environment.
Support
From hardware repair to 24/7/365 service desk support, CDW Amplified™ Support Services enable you to outsource routine IT support tasks so that your internal team can focus on projects that add business value.
Deployment
CDW Amplified™ Workspace Services employ a comprehensive approach that enables digital workspace solutions for businesses where employees can securely work from anywhere, on any device.
